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Accessibility Statement
​At Keswick Dental, we are committed to providing a welcoming and accessible environment for all patients, including those with disabilities. We aim to ensure that everyone can access our services with ease, comfort, and dignity.
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Our Facilities
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Our practice is located on a single ground floor level, with step-free access throughout.
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Wheelchair access is available at the entrance, in corridors, and in the waiting area.
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An accessible WC is provided, equipped with support rails, emergency pull cord, and space for wheelchair turning.
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The reception desk includes a low section for wheelchair users, and all seating is movable.
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A hearing loop system is available for patients using hearing aids.
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Assistance dogs are welcome, and water is available for them on request.
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Treatment Room Accessibility
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Our treatment rooms are accessible to wheelchair users. However, patients must be able to transfer to the dental chair for treatment. If this is not possible, we will assist with a referral to appropriate community services
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Sensory Considerations
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Lighting is designed to reduce glare and shadows, with calming cloud lights in treatment rooms.
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The environment is kept quiet and free from excessive noise to support patients with sensory sensitivities.
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Support & Communication
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All staff have completed Disability and Autism Awareness training.
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Patients are always chaperoned from the waiting room to the treatment room.
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Emergency Preparedness
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We have a clear emergency evacuation plan in place, and staff are trained to assist patients with mobility, visual, or hearing impairments.
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If you have any questions about accessibility or require additional support, please contact our team. We are here to help.
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